Frequently Asked Questions (FAQs)

1. What products do you sell at My Power Grip?
At My Power Grip, we offer a wide range of high-quality fitness equipment, including gym grips, strength training accessories, weightlifting accessories, and other essential fitness tools for both home and commercial gyms.

2. How can I place an order?
To place an order, simply browse our products, add them to your cart, and proceed to checkout. You’ll need to enter your payment and shipping information to complete the order. Once your order is confirmed, you will receive an email confirmation with tracking details.

3. What payment methods do you accept?
We accept payments through PayPal, Visa, and Mastercard. You can choose your preferred payment method during checkout.

4. Do you offer international shipping?
Currently, we only ship within the United States. We offer flat-rate shipping to all domestic locations. For any shipping inquiries or special requests, feel free to contact our customer service team.

5. How long will it take to receive my order?
Most orders are shipped within 1-2 business days. Delivery time depends on your location, but generally, it takes between 3-7 business days. Once your order is shipped, you’ll receive a tracking number to monitor the delivery progress.

6. How do I track my order?
Once your order has been dispatched, you will receive an email with your tracking number. You can use this tracking number to check the status of your delivery via the courier’s website.

7. What is your return policy?
We offer a 30-day return policy for unused products in original condition. If you’re not satisfied with your purchase, simply contact us at support@mypowergrip.com to initiate a return. For more details, check our Return and Refund Policy.

8. How do I cancel or modify my order?
If you need to cancel or modify your order, please contact us immediately at support@mypowergrip.com. If your order hasn’t been shipped yet, we’ll do our best to accommodate your changes. Once the order has been processed and shipped, cancellations or modifications cannot be made.

9. Is it safe to shop on your website?
Yes! Our website is secure. We use SSL encryption technology to ensure your personal and payment information is protected. We are committed to keeping your data safe and secure.

10. Do you offer any discounts or promotions?
Occasionally, we run sales and promotions. Be sure to sign up for our newsletter or follow us on social media to stay updated on any current offers or discounts.

11. How do I contact customer service?
You can contact us by email at support@mypowergrip.com, or call us at +1 989-941-6026. Our customer service team is available Monday to Friday from 8:00 AM to 5:00 PM (PST).